Legal
Privacy Policy
Website Privacy Policy
Who We Are
This Privacy Policy explains how Your Wavelength collects, uses and protects your personal information when you visit our website or contact us.
Your Wavelength is the trading name of Box of Jobs Ltd.
Our Commitment to Your Privacy
We believe trust is earned through transparency.
We only collect information that helps us respond to enquiries, improve our services and provide a better experience for visitors to our website.
We do not sell your personal information.
Information We Collect
Depending on how you use our website, we may collect:
Information you provide
When you contact us or complete one of our forms, we may collect:
- Name
- Email address
- Telephone number
- Company name
- Job title
- Information about your recruitment requirements
- Responses submitted through our Sales Hiring Risk Assessment
Providing this information is entirely voluntary.
Information collected automatically
When you consent to analytics cookies, we may collect information such as:
- Device type
- Browser type
- Operating system
- Pages viewed
- Time spent on pages
- Website interactions
- Referring website
- Approximate geographic location
- IP address (processed by Google Analytics in accordance with their policies)
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Arrange meetings and consultations
- Deliver the Sales Hiring Risk Assessment
- Improve our website and user experience
- Understand how visitors use our website
- Measure the effectiveness of our marketing
- Provide information about services you have requested
We only use your personal information where we have a lawful basis to do so.
Lawful Basis
Depending on the circumstances, we process personal information under one or more of the following legal bases:
Consent
For:
- Google Analytics
- Google Ads cookies
- LinkedIn Insight Tag
- Marketing cookies
These are only activated after you have provided consent through our cookie banner.
Legitimate Interests
For:
- Responding to enquiries
- Improving our website
- Understanding how visitors use our services
- Preventing fraud and protecting our website
Pre-contract Steps
Where you ask us to discuss recruitment services or request information before entering into a contract.
Cookies
Our website uses cookies to improve functionality and understand how our website is used.
These include:
Essential Cookies
These are required for the website to function correctly.
They cannot be disabled through our website.
Analytics Cookies
Google Analytics 4 helps us understand:
- which pages are visited
- how visitors navigate the website
- which content is most useful
Analytics cookies are only placed after you have provided consent.
Advertising Cookies
Google Ads cookies help us understand whether our advertising campaigns are effective and may be used for remarketing.
We also use the LinkedIn Insight Tag, provided by LinkedIn Ireland Unlimited Company, to measure the effectiveness of our LinkedIn advertising and to understand which professional audiences visit our website. LinkedIn Insight Tag cookies are only placed after you have provided advertising consent.
Advertising cookies are only placed after you have provided consent.
Third-Party Services
To operate our website and services, we use trusted third-party providers including:
- Google Analytics
- Google Ads
- LinkedIn (LinkedIn Insight Tag)
- Calendly
- SiteGround
- WordPress
- Rank Math SEO
- ShortPixel
- UpdraftPlus
These providers may process personal information on our behalf where necessary to provide their services.
Data Retention
We retain information submitted through our website for as long as reasonably necessary to provide our services or until you ask us to delete it.
Where we are legally required to retain certain information, we will do so for the required period.
International Transfers
Some of the third-party services we use may process data outside the United Kingdom.
Where this happens, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection law.
Your Rights
Under UK GDPR you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing in certain circumstances
- Request a copy of your personal information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Contact
If you have any questions about this Privacy Policy or how we process your information, please contact:
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page and the "Last Updated" date will show when changes were made.
Contact
Your Wavelength
Box of Jobs Ltd 3–5 College Street Nottingham, NG1 5AQEmail: hello@yourwavelength.co.uk
Website: yourwavelength.co.uk
Complaints to the ICO
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.
ICO website: ico.org.uk
ICO helpline: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first.